Welcome to milano.ca, operated by Milano Hardware and Interior (“Milano”, “we”, “our”, or “us”). By using this website, you agree to the following terms. Please read them carefully.
1. Use of the Website
You agree to use the site legally and respectfully, and not to harm its operation, security, or content.
2. Product Information
We strive for accuracy, but product details (such as pricing or descriptions) may occasionally have errors. We reserve the right to correct them without notice.
3. Orders and Payment
Orders are subject to acceptance and availability. Full payment is required at the time of purchase. All payments are securely processed via third-party payment providers.
4. Shipping and Delivery
We ship across Canada and offer local pickup in Brampton. Delivery times are estimates and may vary. We are not liable for delays caused by carriers or events beyond our control.
5. Exchange and Store Credit Policy
We do not offer refunds. However, we allow exchanges or issue store credit for eligible items returned within 14 days of delivery or pickup.
Conditions:
- Items must be unused, in original condition and packaging
- Custom orders, clearance items, and installed/damaged products are not eligible
- If the replacement item is unavailable, store credit will be issued for future use
- Customers are responsible for exchange shipping, unless the product is defective or incorrectly shipped
For more information, visit our full Exchange Policy.
6. Warranty
Some products may carry manufacturer warranties. We do not provide additional warranties unless specifically mentioned.
7. Intellectual Property
All site content is owned by Milano or our partners. Do not reproduce or distribute it without permission.
8. Limitation of Liability
We are not responsible for any damages arising from use of the site or our products. Liability is limited to the amount paid for the product.
9. Indemnification
You agree to hold Milano harmless from any claims related to your use of the site or breach of these terms.
10. Governing Law
These terms are governed by Ontario and Canadian law. Disputes must be resolved in Ontario courts.
11. Changes to Terms
We may update these terms without notice. The latest version will always be posted here.
12. Contact Us
Milano Hardware and Interior
14 Strathearn Ave Unit 16 Brampton, Ontario, Canada
Email: info@milano.ca
Phone: 647-600-5474
Website: https://milano.ca